Privacy policy

1. Controller

The controller of your data is Bolivar Barrios, operating under the trade name TechGeeks, based in Ciudad de Panamá, República de Panamá. Contact: bolivarmbb@gmail.com.

2. What we collect

Only what you give us or what the site needs to work:

• Contact and free preview forms: your name, business name, WhatsApp, email (optional), link to your profile or site, the plan you are interested in and your message.
• Free test: your email, your answers and the result.
• Visit origin: the page you wrote from, the site that referred you, campaign parameters (UTM) and your browser language.
• An encrypted code (hash) of your IP address, to stop spam. We don't store your IP.
• Anonymous, cookieless visit statistics (Cloudflare Web Analytics).
• To prepare your free preview: your business's public information, such as its name, photos and reviews published on Google or social media.
• If you message us on WhatsApp or by email: your number or email and what you write to us.

3. Why we use it

We use your data to:

• Answer your request, prepare your preview and send you a proposal.
• Send you your test result and, if you agreed, free tips by email.
• Provide and bill the service you hire.
• Learn which pages and campaigns work, and improve the site.
• Protect the site against spam and abuse.

4. Why we may use it

We process your data with your consent, given by checking the box on each form; to prepare and deliver the proposal or service you hire; and to meet legal obligations, such as accounting and tax rules.

You can withdraw consent anytime; that doesn't affect what we did before. Every tips email includes a way to unsubscribe.

5. Who we share it with

We don't sell or rent your data. Only the providers we need to operate handle it, on our behalf:

• Cloudflare: site hosting, attack protection and cookieless visit statistics.
• Supabase: database where forms and test results are stored.
• Resend: email delivery.
• WhatsApp (Meta): only if you choose to message us there; that conversation follows WhatsApp's terms.

6. Transfers outside Panama

These providers may store data on servers outside Panama, mainly in the United States. We chose them because they apply recognized security measures. By accepting this policy you authorize that transfer.

We will also hand data to an authority when a law or court order requires it.

7. How long we keep it

• Requests and contacts: up to 24 months from our last contact.
• Tips emails: until you unsubscribe.
• Client and billing data: as long as accounting and tax laws require.
• Free previews not hired: deleted within 30 days.

8. How we protect it

Data travels encrypted. The database only accepts reads and writes from our server, with a key that never reaches the browser, and access is limited to those who need it.

If a security incident affects your data, we'll let you know and notify the authority within the time limits set by Executive Decree 285 of 2021.

9. Your rights

You have the right to access, rectify and cancel (have us delete) your data, to object to its use and to request its portability. Email bolivarmbb@gmail.com with the subject "Personal data" and tell us what you need. We'll answer within the time limits set by law.

If you're not satisfied with our answer, you can file a complaint with Panama's National Authority for Transparency and Access to Information (ANTAI).

10. Cookies and local storage

We don't use advertising or tracking cookies. Your browser keeps a few preferences on your own device: light or dark theme, the language you chose and whether you've seen the intro animation. Visit statistics don't use cookies.

11. Your business's customer data

If you hire customer screening and follow-up or an online store, the data your customers and buyers leave on your page (contact details, orders, delivery addresses) is yours: you are the controller of that processing and we process it on your behalf, only to provide the service. We help you add the privacy notice and consent box to your page; you answer for them toward your customers.

Your buyers' card details are received and processed directly by the payment provider. TechGeeks never sees or stores them.

12. Minors

This site and our services are aimed at businesses and people over 18. We don't knowingly collect data from minors.

13. Changes to this policy

We may update this policy. The current version is the one on this page, with its update date. If a change is significant, we'll email you when we have your address.